{"id":369088,"date":"2025-06-24T11:38:42","date_gmt":"2025-06-24T15:38:42","guid":{"rendered":"https:\/\/chiefexecutive.net\/?p=369088"},"modified":"2025-06-24T11:38:44","modified_gmt":"2025-06-24T15:38:44","slug":"three-pillars-for-managing-tomorrows-ai-agent-ecosystem","status":"publish","type":"post","link":"https:\/\/chiefexecutive.net\/three-pillars-for-managing-tomorrows-ai-agent-ecosystem\/","title":{"rendered":"Three Pillars For Managing Tomorrow’s AI Agent Ecosystem"},"content":{"rendered":"\n

I\u2019m not a fan of expense reports. It\u2019s an exaggeration to say they\u2019re my mortal enemy in business. But I do see them as the epitome of a low-value, manual process that takes away precious time we could be using to accomplish more important tasks. <\/p>\n\n\n\n

I share my opinion of the wasted effort around expense reports in my latest book Digital Impact<\/a>.  I also wrote that within two years, artificial intelligence (AI) agents will be doing the bulk of the work in filing them for us. We\u2019ll give an AI agent receipts and other necessary information. Then, based on its training in our company\u2019s policies, the agent will automatically complete, submit and likely even approve it.<\/p>\n\n\n\n

Expense reports probably aren\u2019t the worst in the grand scheme of things. But think of all the mundane, mind-numbing tasks your employees must do that get in the way of their actual job responsibilities. That\u2019s precisely why you\u2019re getting bombarded with so much talk about the \u201cagentic\u201d future, and vendors are rushing to release suites of AI agents.<\/p>\n\n\n\n

These digital co-workers\u2014autonomous software tools that can make decisions (based on their programming) to accomplish specific tasks\u2014are already emerging in our businesses. In a very short time, they will be everywhere. The possibilities are limitless for using them to create a hyper-productive workforce and self-adapting processes, enabling smarter, faster decision-making while maximizing cost savings. We\u2019ll leverage these AI helpers to remove tedious, time-consuming busywork from our plates. <\/p>\n\n\n\n

I envision a (very near) future where hundreds and even thousands of AI agents accomplish tasks done manually within our businesses today. Last fall, I predicted that agents<\/a> would soon outnumber your human employees, and I\u2019m feeling very good about that call. But this shift in how businesses operate also begs a question: How will you manage all of these agents?<\/p>\n\n\n\n

Businesses are not yet emphasizing the long-term impact of these digital entities or how they will be governed. If not done thoughtfully, this will quickly become akin to herding cats. Not only is agent sprawl unavoidable, it\u2019s already happening. As enterprises race to scale the proliferation of agents from multiple providers across operations, they\u2019re beginning to see this new challenge. Businesses need a simple way to create, govern and orchestrate AI agents. And know how many are within the organization, what they\u2019re doing, how they\u2019re performing and whether they\u2019re going rogue and hallucinating. If they misbehave, there needs to be a safe, fast way to shut them down without ill effects.<\/p>\n\n\n\n

That\u2019s why agents can become big problems if left unmanaged. The nightmare scenario is AI agents creating security gaps and data breaches, or taking unwanted actions. That\u2019s why turning out agents without adequate processes for managing them leaves you bound to fail. With that in mind, here are three points to consider as you chart an agentic future that increases productivity without injecting chaos into your organization.<\/p>\n\n\n\n

Agent home<\/h5>\n\n\n\n

You need a single, vendor-neutral space to manage all the different agents, from different providers, operating in your environment. Having them in one centralized place will give you the visibility needed to apply monitoring capabilities of their activities. Ideally, you should be able to interact with all of your agents using natural language, which will streamline collaboration and allow you to execute tasks in a safe environment.<\/p>\n\n\n\n

Agent builder<\/h5>\n\n\n\n

If agents are to become ubiquitous in your business\u2014and they will\u2014you need an easy way to build and deploy them. You\u2019ll need a design center that uses pre-built, no-code templates or can create agents from scratch with assistance from AI. With a simplified, prompt-driven toolset to manufacture agents grounded in your trusted data, agents can provide value faster and show a provable return on investment.<\/p>\n\n\n\n

Agent command center<\/h5>\n\n\n\n

Every vendor is rushing proprietary agents out the door for customers. But how will you oversee all those different agents, as well as the ones you build yourself? You\u2019ll require some kind of registry that provides visibility and control while proactively monitoring everything they do. Universal governance over your entire agentic force allows you to detect problems, discover anomalies, maintain compliance standards and mitigate security risks. Perhaps even more important, you can ensure agents from various vendors can collaborate on tasks across all business processes\u2014not piecemeal on individual platforms.<\/p>\n\n\n\n

Here\u2019s the bottom line. Agents will need to be managed in the same way your business now (or at least should) provides oversight and optimization for your application portfolio, APIs and data. This kind of agent governance will ensure they\u2019re acting reliably and responsibly, inspiring confidence and trust. I\u2019m describing the need for your business to have an agent orchestration layer where you control these agents and ensure they work together.<\/p>\n\n\n\n

AI agents are already here, but more are coming. Every week, there are announcements by technology giants and others about new, powerful agents. But your business won\u2019t just have agents from, say, only Workday, or SAP, or Oracle, etc. You\u2019ll have agents from all <\/em>of them\u2014and more. Managing them into a cohesive agent workforce will be the key to achieving your agentic aspirations. The people and organizations that embrace and use AI will stand apart.<\/p>\n\n\n\n

It\u2019s easy to become enamored with the possibilities of agents and envision how they can help make our businesses hyper-productive. But you have to think about managing them first. Or you won\u2019t know how your new expense report agent is performing. <\/p>\n","protected":false},"excerpt":{"rendered":"

Here’s what to consider as you chart an agentic future that increases productivity without injecting chaos into your organization.<\/p>\n","protected":false},"author":32077,"featured_media":369089,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_oasis_is_in_workflow":0,"_oasis_original":0,"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","footnotes":"","_links_to":"","_links_to_target":""},"categories":[57295,5],"tags":[],"class_list":["post-369088","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-artificial-intelligence-ai","category-technology"],"acf":[],"yoast_head":"\nThree Pillars For Managing Tomorrow's AI Agent Ecosystem<\/title>\n<meta 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