{"id":370229,"date":"2025-06-27T11:33:10","date_gmt":"2025-06-27T15:33:10","guid":{"rendered":"https:\/\/chiefexecutive.net\/?p=370229"},"modified":"2025-06-27T11:33:12","modified_gmt":"2025-06-27T15:33:12","slug":"do-you-need-a-chief-ai-officer","status":"publish","type":"post","link":"https:\/\/chiefexecutive.net\/do-you-need-a-chief-ai-officer\/","title":{"rendered":"Do You Need A Chief AI Officer?"},"content":{"rendered":"\n<p>Imagine it\u2019s 1997 and your company is deciding whether it needs an internet strategy. That\u2019s sort of where we are with gen AI today. Except with one big difference. In the early days of the web, a non-technical business leader would not be able to just speak a website into existence; nor would your internet strategy be anywhere near the minds of your CHRO as a potential workflow transformation process.&nbsp;<\/p>\n\n\n\n<p>The arrival and speed of development of today\u2019s AI systems such as ChatGPT, Gemini, and the like require a different approach than prior tech waves when it comes to adoption, leverage and scale.&nbsp;<\/p>\n\n\n\n<p>In our client work and research, we kept seeing the same pattern: Organized thinking about applying gen AI is scattered across departments, often treated like an IT project or just doesn\u2019t exist. Without a senior leader owning that transformation, the organization will have a tough time keeping up, doing the right kinds of experimentation, and the work never has the right footing to take hold and propel the organization to another level.<\/p>\n\n\n\n<p>This is a leadership moment and opportunity for the CEO of a company. Just the act of naming a single person to lead a proper, organized process for transforming a company into an AI first organization shows a mindset and sets the tone for the rest of the organization.<\/p>\n\n\n\n<p>This isn\u2019t a one-size-fits-all recommendation. Not every company needs a literal \u201cCAIO\u201d today. But if you are serious about becoming \u201cAI First,\u201d someone must be empowered to drive the vision, prioritize opportunities, and lead an AI council to ensure ethical, scalable implementation. That\u2019s what a dedicated \u201cAI leader\u201d can do. &nbsp;<\/p>\n\n\n\n<p>The question of whether companies and organizations should be creating a new position for a chief AI officer is complicated by the fact that this is so new and is moving so fast that you \u00addon\u2019t want to get delayed and distracted by what would likely be a multi-month \u00adprocess to scope out and bring in an AI leader. We have seen this movie play out too many times; where a com\u00adpany needs a functional overhaul but wants to wait \u00aduntil just the right leader is in place, and thereby loses months of time and opportunity costs. In the case of a chief AI officer, if you have done the requisite education and training of the members of an AI council, and that council has a chairperson, then you have at least an acting chief AI officer in that chairperson, for starters.<\/p>\n\n\n\n<p>So, for the chair of the AI council (or AI champions team) or the like, what does your first 100 days on the job look like? For starters, if you are like Brice Challamel (Moderna\u2019s VP of AI products and platform), you run your own transformational playbook around listening tours, understanding deeply the goals, challenges and structural issues around \u00adevery single department of the company; and from \u00adthere develop a robust program for rolling out AI education and engagement to the \u00adwhole com\u00adpany, leading to a champions team and the cataloging of use cases. But for most new AI officers (\u00adwhether chief AI officer or chair of the AI council), the first 100 days is likely \u00adgoing to be a bit more tactical and should have the following goals:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Make sure \u00adthere is a scalable AI education and literacy \u201cacademy\u201d available to the company in some form, and ensure that a critical mass (at least a core handful of cross-\u00ad functional leaders; an AI council) has gone through some sort of boot camp and education. (And make sure \u00adthere is a mandate and mechanism for this group to constantly stay updated on the latest developments in the AI world.)<br><br><\/li>\n\n\n\n<li>Set up an AI use policy, review\/update \u00adothers in existence, and create a mechanism for the AI council to administer this policy on an ongoing basis.<br><br><\/li>\n\n\n\n<li>Create a literal or virtual AI Lab made up of \u00adeither the council itself, or a designated group of other cross-\u00adfunctional team members, whose mandate is both to ensure that a comprehensive AI impact assessment and road-\u00admap initiative is underway and being project managed and also to make itself available to each and \u00ad every function and business unit of the company to help augment problem solving on top challenges and opportunities. This \u00adwill likely encompass what comes up in the AI impact assessment and roadmap process, but is also meant to be available for ad hoc issues that come up (large and small).<br><br><\/li>\n\n\n\n<li>The chief AI officer also needs to do something that is hard to be prescriptive around: they need to be the chief transformational officer of the com\u00adpany for the moment, and that involves being an incredibly good listener, garnering trust and credibility from the entire company. One of Stephen Covey\u2019s seven habits is \u201cfirst seek to understand, and then seek to be understood.\u201d It\u2019s why Brice Challamel\u2019s listening tour at Moderna was\u00a0so successful. It\u2019s the art of being an effective change agent, and it\u2019s perhaps the number one success \u00adfactor in the first 100 days for anyone in the lead on AI transformation at an organization.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image alignright size-large is-resized\"><img fetchpriority=\"high\" decoding=\"async\" width=\"680\" height=\"1024\" src=\"https:\/\/chiefexecutive.net\/wp-content\/uploads\/2025\/06\/BrotmanSack10742_300dpi-680x1024.jpg\" alt=\"\" class=\"wp-image-370231\" style=\"width:242px;height:auto\" srcset=\"https:\/\/chiefexecutive.net\/wp-content\/uploads\/2025\/06\/BrotmanSack10742_300dpi-680x1024.jpg 680w, https:\/\/chiefexecutive.net\/wp-content\/uploads\/2025\/06\/BrotmanSack10742_300dpi-199x300.jpg 199w, https:\/\/chiefexecutive.net\/wp-content\/uploads\/2025\/06\/BrotmanSack10742_300dpi-133x200.jpg 133w, https:\/\/chiefexecutive.net\/wp-content\/uploads\/2025\/06\/BrotmanSack10742_300dpi-768x1156.jpg 768w, https:\/\/chiefexecutive.net\/wp-content\/uploads\/2025\/06\/BrotmanSack10742_300dpi-1021x1536.jpg 1021w, https:\/\/chiefexecutive.net\/wp-content\/uploads\/2025\/06\/BrotmanSack10742_300dpi-1361x2048.jpg 1361w, https:\/\/chiefexecutive.net\/wp-content\/uploads\/2025\/06\/BrotmanSack10742_300dpi-600x903.jpg 600w, https:\/\/chiefexecutive.net\/wp-content\/uploads\/2025\/06\/BrotmanSack10742_300dpi-scaled.jpg 1701w\" sizes=\"(max-width: 680px) 100vw, 680px\" \/><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<p><strong><em>Reprinted by&nbsp;permission&nbsp;of Harvard Business Review Press. Adapted from <\/em>AI FIRST:The Playbook for a Future-Proof Business and Brand<em> by Adam Brotman and Andy Sack. Copyright 2025 Harvard Business School Publishing Corporation. All rights reserved.<\/em><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>The arrival and speed of development of AI bears the question: Is it time for a new leadership position in charge of this evolving tech? Here&#8217;s what to consider.<\/p>\n","protected":false},"author":32142,"featured_media":370233,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_oasis_is_in_workflow":0,"_oasis_original":0,"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","footnotes":"","_links_to":"","_links_to_target":""},"categories":[57295,871,5],"tags":[],"class_list":["post-370229","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-artificial-intelligence-ai","category-leadershipmanagement","category-technology"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Do You Need A Chief AI Officer?<\/title>\n<meta name=\"description\" content=\"The arrival and speed of development of AI bears the question: Is it time for a new leadership position in charge of this evolving tech? 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He was the inaugural chief digital officer at Starbucks, where he played a pivotal role in launching their renowned mobile payment and loyalty platform. His leadership extended to strategic roles at J.Crew and board positions at MOD Pizza and Ruby Tuesday, showcasing his expertise in digital transformation and consumer engagement. He was named number two in Fast Company's \"100 Most Creative People\" in 2012 and earned the title of CDO of the Year in 2015. Andy Sack is the cofounder and co-CEO of Forum3. He brings more than 25 years of entrepreneurial and investment expertise in high tech and finance. As the founder and managing partner of Keen Capital, focusing on blockchain ventures, and a former adviser to Microsoft CEO Satya Nadella, Andy has been at the forefront of digital innovation. His successful track record includes leading Techstars Seattle and selling multiple technology companies to giants like Microsoft and New York Times Digital, showcasing his deep understanding of technology trends and business strategy.","url":"https:\/\/chiefexecutive.net\/author\/brotmansack\/"}]}},"_links":{"self":[{"href":"https:\/\/chiefexecutive.net\/wp-json\/wp\/v2\/posts\/370229","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/chiefexecutive.net\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/chiefexecutive.net\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/chiefexecutive.net\/wp-json\/wp\/v2\/users\/32142"}],"replies":[{"embeddable":true,"href":"https:\/\/chiefexecutive.net\/wp-json\/wp\/v2\/comments?post=370229"}],"version-history":[{"count":5,"href":"https:\/\/chiefexecutive.net\/wp-json\/wp\/v2\/posts\/370229\/revisions"}],"predecessor-version":[{"id":370501,"href":"https:\/\/chiefexecutive.net\/wp-json\/wp\/v2\/posts\/370229\/revisions\/370501"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/chiefexecutive.net\/wp-json\/wp\/v2\/media\/370233"}],"wp:attachment":[{"href":"https:\/\/chiefexecutive.net\/wp-json\/wp\/v2\/media?parent=370229"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/chiefexecutive.net\/wp-json\/wp\/v2\/categories?post=370229"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/chiefexecutive.net\/wp-json\/wp\/v2\/tags?post=370229"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}